It's Me Again is a tumblelog.

Missing e {browser extension for tumblr}: Tumblr's Support Problem with 'Missing e'

ronworkman:

missing-e: As many users have observed, Tumblr has recently given users a choice to uninstall Missing e or revoke support for your account.

The reasons they give for suggesting that you uninstall Missing e are the worst-case scenario for installing browser extensions or browser modifications of any kind. However, Missing e is not a source of these kinds of problems.

At worst, Missing e may cause problems when Tumblr makes changes to their interface and Missing ehas not yet been updated to deal with the changes. I usually work very quickly to restore compatibility in these cases.

It is very unlikely that Missing e will cause any data loss. This is especially true of existing posts. Without your interaction, Missing e will not delete anything!

As for privacy, Missing e does not obtain, use or store your email address, password, IP address, search queries or contents of any of your existing posts.

Missing e implements only a small amount of what Tumblr calls page scraping. It is not done regularly, nor is it excessive. The removed features Follow Checker and Unfollower used page scraping a lot more and were taken out of Missing e quite some time ago for this very reason.

All users are encouraged to examine Missing e’s source code to confirm all of the claims I have made!

If you choose to continue using Missing e and want to continue receiving support, you should follow these guidelines:

• If you experience problems with Tumblr, deactivate Missing e in your browser’s extensions list (you can get to this list using the first part of the Missing e uninstall instructions and turning off “Enable” or clicking on the “Disable” button, depending on your browser). If the problem remains, it is most likelynot a Tumblr issue.

• Before contacting Tumblr support, deactivate Missing e. Regardless of whether or not you acknowledged that using Missing e means Tumblr will not provide you with support, if you have it deactivated or uninstalled, it is not running! You will be accurately presenting your issue to Tumblr support in informing them that you are not currently using Missing e.

Note from Ron: Although I haven’t had this pop up yet, in the last 24 hours I finally decided to email Tumblr support and see if we can resolve whatever the issue is so that I can receive support. I currently do not and have not since July. Tumblr has not responded to me or any issues our blogs have had that I bring up, in any way shape or form other than the automated reply emails. 
I did get a reply from Marc who in the past, was always nice and helpful. He seemed to be unaware that I wasn’t getting support. 

Going through some of the tags on Tumblr, it seems that users are getting the message even on machines/devices which don’t have the plugin installed, which means that Tumblr has tagged users who have installed Missing E on the server side. Basically, people may be getting black-listed from Tumblr Support for using Missing E even if they’re not actively using it and as long as they have installed it at any point, whether they’ve uninstalled it or not since.

A worse scenario is when you may just be borrowing someone’s computer and the browser you use just happen to have the plugin installed. Can a user still be “tagged” for that?